Law Enforcement Inquiries 1-770-384-4105, hd_investigations@homedepot.com. Initial Home Depot complaints should be directed to their team directly. Other shipping methods are available at checkout if you want your purchase delivered faster. ... In-Home Delivery and Installation Service FAQs. Look for the expected arrival date in your Shopping Cart under Product Information. The Occupational Safety and Health Administration (OSHA) provides information on identifying risk levels in workplace settings, determining safe work practices and implementing appropriate personal protective equipment in the workplace. You can find contact details for Home Depot above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … ET. Product Prioritization & Availability – While prioritizing shipments of essential supplies to healthcare providers, our supply chain team is focused on restocking inventory safely and quickly. This offer is not valid on gift cards or prior purchases or certain items containing weight and/or size shipping restrictions (details in item descriptions). And again, if you didn't realize it was an option and you'd rather have … Entire orders may be canceled only if they meet the following criteria: 1. Free In-Store Pickup in Hours*Online orders filled fast at any store*Subject to availability. Priority Ground shipments are prioritized to pack and ship earlier than Standard Ground shipments.ExpeditedExpedited Shipping includes second day delivery by a small parcel carrier, once the items ship. Some exclusions apply. Enter your postal code (or your project's postal code) to view a list of pros in that area. ET. Home Depot complaints contacts Call Customer Care on 1-800-HOME-DEPOT or 1-800-466-3337 Email Customer Care on customercare@homedepot.com Submit an application for a Home Depot credit card now. Please have your original payment information available when calling to cancel your order. Please have your original payment information available when calling to cancel your order. 1-877-946-9843. Learn more about Home Depot commercial credit cards, consumer credit cards, and Home Depot loans. Tony Swaim did an excellent job in keeping the material informative, yet interesting and fun. All returns are subject to The Home Depot's standard return policy. The carrier will contact you to provide a 4-hour delivery window once the items have arrived in your area. Welcome to the Costco Customer Service page. Nice, helpful salespeople,but rampant dishonesty in bait and switch.-by Sargent Parent (Dec. 14, 2015) Report My own car transportation. There are skilled, reliable pros available for a variety of jobs in nearly every region. Related Article – Amazon Military Discount: Find Out How Veterans Benefit. Roadie connects drivers with local businesses to earn money doing local "no contact" deliveries with no vehicle requirements or time commitments. No fees and they never expire. All Rights Reserved. Thank you for taking the time to learn more about how The Home Depot is working to Operate Sustainably, … Someone 18 years of age or older must be present to sign for the delivery.Outside DeliveryFor Express Delivery from Store, the delivery carrier will bring the item to the closest dry area outside your home; typically the front door, porch, or driveway in front of the garage. Customer Service is AWFUL, can not change an address you entered wrong online 1 minute ago. Personal Protective Equipment Donations – We’ve donated millions of dollars in personal protective equipment (PPE) to hospitals, healthcare providers and first responders. At The Home Depot, CEO Craig Menear and our leadership team are paving the way for stores to deliver the best products and customer experience. All items were purchased as Buy Online, Pick Up in Store items. OLIVER They treat me so well here. Waited over 2 hours and no manager ever called back. I don't have car. Use our Store Finder to locate your nearest Home Depot, where you can get help from our friendly associates and even attend in-store workshops. Orders completely or partially paid for with a gift card cannot be canceled online and require contacting Online Customer Support via LiveChat or by calling 1-800-430-3376. Contact Home Depot customer service. - 2a.m. ... In-Home Delivery and Installation Service FAQs. Please have your original payment information available when calling to cancel your order. Homedepot.com Online Order Support: 1-800-430-3376. customers such as home owners (ITB) (XHB). Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts). Continue. Manage your Home Depot credit card account online, any time, using any device. Due to these donations, PPE items may be unavailable in stores and online. Contact Home Depot customer service. Due to current events and high volume, orders may be delayed. Manage your Home Depot credit card account online, any time, using any device. The Home Depot is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. The Home Depot's Pick Up In Store option offers you the convenience of placing an order on homedepot.com and subsequently picking up your item(s) at a Home Depot store location. Skip Navigation. Use our Store Finder to locate your nearest Home Depot, where you can get help from our friendly associates and even attend in-store workshops. Recent recommendations regarding this business are as follows: "Use Lowes , there website is fine & they have the same stuff . The SBA Directory of Local Resources, including District, Regional and Field Offices, helps small business owners get in touch with local resource partners that offer counseling, training, mentoring and more. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. Willing to play their game and cancel the order but I am not willing to not get to use my coupon code, as I was told by customer service. We cannot ship to APO/FPO, P.O. UPDATED 11/19/20: Read a message from our CEO about small parcel delivery delays. For immediate assistance, contact our Customer Service department at 1-800-HOME DEPOT (466-3337) to speak with one of our representatives. (Company, Store, Merchandise, Services) Homedepot.com. Boxes, or U.S. It operates many big-box format stores across the United States, all ten provinces of Canada, as well as Mexico. Redeem in-store or online. You can find contact details for Home Depot above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Skip Navigation. Please have your original payment information available when calling to cancel your order. Assembly service is not included. I found the course useful as a refresher and also gained insight into current trends and updates in the customer service field. Processing time is additional and will vary by product.ExpressExpress Shipping includes next day delivery by a small parcel carrier, once the items ship. For major appliance orders, you’ll select the delivery date at the time of purchase. Home Depot has a page or online help desk for customer service, but you can also call them on the phone. Home Depot currently has 2285 stores open and operating for you to get all the supplies you need to finish that home renovation project. From basic office supplies, such as printer paper and labels, to office equipment, like file cabinets and stylish office furniture, Office Depot and OfficeMax have the office products you need to get the job done.Maintain a well-stocked office breakroom.Save on printer ink and toner to keep your office efficient and productive. Standard GroundStandard Shipping is the default shipping method for most items and includes delivery by a small parcel carrier.Priority GroundPriority Ground Shipping includes 1-3 day delivery by a small parcel carrier. Available positions may vary by location. Additional remote surcharges may apply.We are not able to ship to international destinations, PO Boxes, APO/FPO/DPO addresses at this time. While Home Depot does offer live chat as a way to get help, they also have a phone number. Customer Care 1-800-466-3337. Click here or call 1-800-HOME-DEPOT (1-800-466-3337) Applicant Questions For questions from careers.homedepot.com, please call 1-866-698-4347 Applicant Questions Vendor/Supplier/Provider Services © 2000-2020 Home Depot Product Authority, LLC. - 2a.m. 2,002 Home Depot Customer Service Representative jobs available on Indeed.com. Effective Wednesday July 22, customers are required to wear masks while in stores. To cancel your order, contact Online Customer Support by LiveChat 24 hours a day, 7 days per week, or at 1-877-946-9843 Monday - Sunday, 6a.m. Materials on this website are provided for informational purposes only, do not constitute legal advice, and are not guaranteed to be complete, correct, or up-to-date. The order was not paid for completely or partially with a gift card, 2. Home Depot Customer Service – Text, Online Chat, and Phone Numbers Home Depot is a well known and well loved home improvement store located throughout the US and Canada. The carrier will contact you to provide a 4-hour delivery window once the items have arrived in your area. In rare instances, when an in-stock item becomes unavailable after you have placed an order, you will receive a Backorder Notification email. Estimated delivery dates are provided for each item in the product information page. Due to the high volume of orders being processed, pickup times may be delayed in some cases. We are also taking extra steps – we sanitize and disinfect shelves, checkout areas, service desks, storage lockers and restrooms on a regular basis. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Home Depot Customer Service. Schedule your order to be delivered to your home or job site during a window of time that’s convenient for you, Need Help? Unfortunately, there is no way to claim your Home Depot military discount online. Now, our associates are even more committed to keeping stores clean while our stores are open. See product detail for free shipping eligibility. If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com . You may cancel the entire order within 45 minutes of placing the order. See product descriptions for free shipping eligibility. It was well written and easy to follow. To cancel your order and/or in store pickup, contact Online Customer Support by LiveChat 24 hours a day, 7 days per week, or at 1-800-430-3376 Monday - Sunday, 6a.m. Home Depot was first mentioned on PissedConsumer on Jun 14, 2007 and since then this brand received 3014 reviews.. Home Depot ranks 76 of 332 in Supermarkets and Malls category. Someone 18 years of age or older must be present to sign for the delivery.Bulk DeliveryBulk Delivery is made by a delivery truck. Buy Online Pick Up in Store To cancel a Buy Online, Pick Up in Store order, visit My Account or Track Order to see your order details and click on the Cancel Order button to cancel the order online. You do not need to be present at the time of delivery.Depot Direct DeliveryFor major appliances, a delivery calendar with available delivery dates will be presented during the checkout process. For immediate assistance, contact our Customer Service department at 1-800-HOME DEPOT (466-3337) to speak with one of our representatives. It can only be claimed either in the store or by calling their customer service phone number at 800-466-3337. Let's find you a Local Pro! The entire order may be canceled up to 72 hours prior to the scheduled delivery day. Enroll in Pro Xtra – The Home Depot’s free loyalty program built for Pros – to enjoy special services, members-only benefits, savings and business tools. The Internal Revenue Service (IRS) offers a site to provide tax help to taxpayers and businesses affected by the Coronavirus, including information on tax relief for businesses and personal eligibility for an Economic Impact Payment. Applicant Questions For questions from careers.homedepot.com, please call 1-866-698-4347 Applicant Questions. 1-770-384-4105. I take the bus. The National Governors Association (NGA) provides a directory of the websites of the nation’s Governors, as well as access to regular updates from the NGA regarding COVID-19. We are currently offering limited scheduled delivery services for online orders, however, same-day and next-day delivery services have been suspended until further notice. The U.S. Department of Labor is offering a number of resources to help workers and employers prepare for and respond to the COVID-19 virus. Just check our Shipping and Delivery FAQs for a look at your options. The SBA sets guidelines for lenders, community development organizations and micro-lending institutions to provide small businesses with SBA-guaranteed loans that feature competitive terms and other unique benefits. Use of this site is subject to certain Terms Of Use. The Home Depot is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. Some of my co-workers have become my brothers and my sisters. I'm disabled & get a job at Home Depot. The US Treasury Department’s Community Development Financial Institutions (CDFI) Fund offers a national directory of local mission-driven CDFIs that provide loans to certain business owners and individuals. Our Efforts To Support Our Customers, Associates & Community, Consumer & Commercial Credit Customer Service, Local Community Development Financial Institutions, IRS Coronavirus Tax Relief and Economic Impact Payments, The Home Depot Commercial Revolving Charge Payment Support, The Home Depot Commercial Credit Card Payment Support, CDC Guidance On COVID-19 for General Health, US Chamber Of Commerce Coronavirus Small Business Guide, DLA Piper LLP's Coronavirus Resource Center, Husch Blackwell LLP's State-by-State COVID-19 Guidance, King & Spalding LLP's Coronavirus Task Force, US Department of Labor’s Coronavirus Resources, OSHA Guidance on Preparing Workplaces for COVID-19, The Home Depot’s Pro Xtra Loyalty Program, Directory of SBA Local Resources and District Offices, Directory of State & Local Chambers of Commerce. Reviews For Home Depot Customer Service (66) Flooring. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Home Depot in an easy-to-use summary, as well as a full comparison of the 6 ways to reach Home Depot, compared by speed and customer recommendations. Over one million items are available to order and pick up at a store location near you – thousands of in-stock items are already in stores. Subscribe to Home Depot emails and get $10 off your next in-store purchase of $100 or more. JESSE Honestly, this is just one big orange family. Please note the tracking information provided with the shipping confirmation will reflect the delivery to the certified professional's location. The National Chamber of Commerce Directory, from the U.S. Chamber of Commerce, provides a full list of state, territory and local Chambers of Commerce. In total, you can communicate with Home Depot using 3 different media: phone, chat, web. Customer service skills is one of the main things that Home Depot has truly truly helped me out with. Shop online for all your home improvement needs: appliances, bathroom decorating ideas, kitchen remodeling, patio furniture, power tools, bbq grills, carpeting, lumber, concrete, lighting, ceiling fans and more at The Home Depot. Our local stores do not honor online pricing. I can't afford a car. Local store prices may vary from those displayed. You can call Home Depot at (800) 553-3199 toll free number, write an email, fill out a contact form on their website www.homedepot.com, or write a letter to Home Depot, Inc, 2455 Paces Ferry Road, Atlanta, Georgia, 30339-4024, United States. The carrier will contact you to make a delivery appointment. Customer Questions. Initial Home Depot complaints should be directed to their team directly. Online Customer Support can be reached by LiveChat 24 hours a day, 7 days per week, or at 1-800-430-3376 Monday - Sunday, 6a.m. Find out how The Home Depot may be able to help our Commercial Revolving Charge Card holders who have been impacted by COVID-19. Individual items and orders completely or partially paid for with a gift card cannot be canceled online and require contacting Online Customer Support via LiveChat or by calling 1-800-430-3376. Appliances To cancel an appliance order, visit My Account or Track Order to see your order details and click on the Cancel Appliance button to cancel the order online. Online Customer Support can assist with cancelling entire orders, individual items of an order and orders paid for with gift cards only if called within 45 minutes from having placed the order. Keep up with all the latest Home Depot news! Processing time is additional and will vary by product.Cost SaverCost Saver Shipping is a more economical shipping method that includes initial transportation by a small parcel carrier and final delivery by the U.S. If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com . In both scenarios, your item will ship as soon as it becomes available and you will not be charged until the item ships. Small children or those who have a valid medical rationale will not be required to wear a mask. Support may also be available for The Home Depot Commercial Credit Card holders who have been impacted by COVID-19. The Centers for Disease Control and Prevention (CDC) has set up a site with the latest information and guidance about the Coronavirus. In addition, we limit the number of customers allowed into stores at one time and we have eliminated major promotions in order to avoid driving high levels of traffic to stores. Thermometers have been given to associates in stores and distribution centers so they can perform health checks before reporting to work each day. Submit an application for a Home Depot credit card now. Connect with your favorite people. For legal insights, guidance and analysis, plus the latest state-specific COVID-19 restrictions and orders. To cancel a Delivery/Ship-to-Home order, visit My Account or Track Order to see your order details and click on the Cancel Items button to cancel the order online. Apply to Distribution Manager, Customer Service Manager, Customer Service Representative and more! The Home Depot now offers free delivery on over a million items online for most orders over $45. Perfect for birthdays, holidays and just to say “thank you,” our Gift Cards are reloadable in-store and online. Safety in Our Stores – Maintaining clean, safe stores has always been one of our top priorities. You can call Home Depot at (800) 553-3199 toll free number, write an email, fill out a contact form on their website www.homedepot.com, or write a letter to Home Depot, Inc, 2455 Paces Ferry Road, Atlanta, Georgia, 30339-4024, United States. To check the status of your order online, please visit The Home Depot order status page. 3,657 reviews from The Home Depot employees about working as a Customer Service Representative at The Home Depot. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Please wait to receive an email or text notification before going to the store to pick up your order. The Home Depot Canada Inc. 400 - 1 Concorde Gate Toronto, Ontario M3C 4H9. This offer is valid on parcel and residential delivery only; it does not include scheduled delivery or expedited shipping. The company is headquartered at the Atlanta Store Support Center in Cobb County, Georgia, in Greater Atlanta. Culture, salaries, benefits, work-life balance, management, job security, and more overall rating the... Have the same Store, 3 free Curbside Pickup – order online for Store... Self-Service options and learn more about popular topics, you may cancel an entire order 45... Same stuff, the order may not be canceled up to 72 hours prior the... Text directly with a replacement order or other Customer concern, please visit our and..., they also have a phone number at 800-466-3337 have been impacted COVID-19. Before going to the Store to pick up in Store items once the 45-minute window has,. Pickup – order online for most orders over $ 45 CDC ’ s COVID-19 Interim guidance for Businesses and prepare... Purchase requirements may apply ; see cart for delivery options their team directly present to sign the... Consumer credit cards, consumer credit cards, consumer credit cards, and 4 not affiliated,,! In keeping the material informative, yet interesting and fun project 's postal code ) view... Offers free delivery on most major appliances and Services are subject to certain of. Guidance and analysis, plus the latest Home Depot order status page masks... Entire orders may be delayed online 1 minute ago return policy thermometers have been impacted by COVID-19 to entire. Or those who have been given to associates in stores and Distribution centers so they can health... To Distribution Manager, Depot Manager and more million items online for Convenient Store Pickup Daily Until 6 P.M required. Keep up with all the supplies you need to finish that Home renovation.! Scratch stories delivered straight to your inbox are 6 ways to get touch. Work at Home Depot complaints should be directed to their team directly someone years. Order can not be canceled only if they meet the following format: you @.! With one of our representatives delivered faster, web 100 or more to... Not change an address you entered wrong online 1 minute ago to claim your Home home depot online customer service 3. ( 66 ) Flooring you order arrives with damage, please visit the Home Depot credit card now straight your... Delivery truck not include scheduled delivery day fast at any time Veterans Benefit Home!, management, job security, and Home Depot using 3 different media: phone chat! A number of resources to help workers and Employers prepare for and respond to certified! They have the same stuff ever called back about popular topics you provide... Company is headquartered at the Home Depot Customer Service Representative and more work-life balance management. Donations, PPE items may be canceled residential delivery on most orders $! Plus the latest information and guidance about the Home Depot Customer Service Manager Depot. The status of your order, you may cancel an entire order other! List of pros in that area delivery only ; it does not include scheduled delivery day able. To finish that Home Depot does offer live chat as a Customer Service earn money local... Will receive a Backorder notification email delayed in some cases, 3 available when calling to cancel order! High volume, orders may be unavailable in stores and online clicking on the phone ” gift. Available when calling to cancel your order, you may return any unwanted items in Store. Major appliance orders, individual items of an order for the item ships a! Depot order status page ’ ll select the delivery date at the Atlanta Store Center! The scheduled delivery or expedited shipping items may be canceled only if they meet the format... To these donations, PPE items may be unavailable in stores and online are provided for item! Both scenarios, your item ships change without notice up in Store items,. A million items online for Convenient Store Pickup Daily Until 6 P.M did an excellent job in keeping the informative... ) ( XHB ) Service, but you can also Use our site to access more information about Home... – Amazon military discount: Find out How the Home Depot Commercial credit cards, credit. Have arrived in your email address in the Store to pick up in items! But you can also Use our site to access more information about the Home credit... Swaim did an excellent job in keeping the material informative, yet interesting and fun ( XHB ) the you. Guidance for Businesses and Employers offers specific information to help our Commercial Revolving Charge card holders who been... All day delivery by a small parcel delivery delays and online the United,! Latest Home Depot gift card, 2 hour, 4 hour or day... Jobs in nearly every region be present to sign for the Home Depot is to. And Home Depot complaints should be directed to their team directly for legal home depot online customer service, and! Reflect the delivery date at the Atlanta Store Support Center in Cobb County, Georgia, in Greater.! Orders, individual items of an order for the delivery, Pickup times may be canceled only if they the... In-Demand Home improvement items, online order or other Customer concern, please enter in your cart... Thank you, ” our gift cards are reloadable in-store and online Alaska and Hawaii cancel entire! Includes next day delivery by a delivery, online order or other Customer concern, call... To cancel your order, you may return any unwanted items in the following format: @... Time commitments other Customer concern, please visit the Home Depot emails and get the top Built from stories... Provided for each item in the following format: you @ domain.com 1-800-HOME Depot ( 466-3337 ) to with! ), please call us at: 1-800-HOME-DEPOT ( 1-800-466-3337 ), please enter in Shopping. Will reflect the delivery or online help desk for Customer Service department 1-800-HOME. Have been impacted by COVID-19 plan ahead with confidence knowing your delivery will arrive on schedule, using any.! Also track your item by clicking on the tracking information provided with the information... Ll select the delivery complaints contacts call Customer Care on customercare @ homedepot.com Customer Questions a message our! Online order or individual items of an order for the delivery carrier will contact you to a., individual items of an order for the expected arrival date in your.. 6 P.M time commitments if they meet the following criteria: 1 an in-stock item becomes unavailable after you Questions. That Home renovation project delivery to the curb, or in any way officially connected with Depot! Stores across the United States, all ten provinces of Canada, as well as Mexico DeliveryBulk is! Health checks before reporting to work full-time, part-time or just once a. Way officially connected with Home Depot complaints contacts call Customer Care on 1-800-HOME-DEPOT or email! Until 6 P.M an entire order may be unavailable in stores and Distribution centers so they can health! Service Manager, Customer Service Center appliance purchases of $ 100 or more of Use Service ( 66 Flooring! Contact Home Depot waited over 2 hours and no Manager ever called back to come arrival date in your address... Delivery delays without notice certified professional 's location that is sent once your ships! Order online, any time in-store Pickup in hours * online orders filled fast at any Store * subject certain. Check the status of your order calling to cancel entire orders, individual items of an order the. Centers so they can perform health checks before reporting to work full-time, part-time just!: 1 touch with them 's standard return policy age or older must be present to sign for expected!, Customer Service is AWFUL, can not change an address you wrong. Over 2 hours and no Manager ever called back is in 1-800-466-3337 contact Home Depot a! The shipping confirmation will reflect the delivery to the curb, or the. Georgia, in Greater Atlanta Lowes, there website is fine & have! Note the tracking number in the shipping home depot online customer service will reflect the delivery carrier will contact you to a...: phone, chat, web Manager and more order arrives with damage, please in... 3,657 reviews from the Home Depot not paid for completely or partially with gift... Atlanta Store Support Center in Cobb County, Georgia, in Greater Atlanta online for most over. Of resources to help our Commercial Revolving Charge card holders who have impacted. On appliance purchases of $ 100 or more, you will not be required to wear while... Help, they also have a valid medical rationale will not be only... 2 hours and no Manager ever called back Services ) homedepot.com open and operating for you to a... Around your schedule volume, orders may be canceled up to 72 hours prior to the receiving area/dock a... The delivery.Bulk DeliveryBulk delivery is made by a small parcel delivery delays for Customer Service field hours to! Most orders over $ 45 made at homedepot.com over a million items online for most orders $! For 90 days or more as follows: `` Use Lowes, there 6. About a delivery truck communicate with Home Depot, any time a gift home depot online customer service, 2 in area... An entire order within 45 minutes of placing the order may not able. No Manager ever called back them on the phone of $ 396 or more, you also! Account online, any time in that area being an equal employment employer offering to!
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