I thought I was alone. © 2020 Advance Local Media LLC. I have the disassemble the unit and thaw it about every 1-2 months. My Samsung RF266ABBP freezing up problems every month. All the appliances in our kitchen are Samsung. OK we have the same problem. I should put this machine on the doorstep of the merchant I bought it from. I WOULD LIKE TO PARTAKE IN THE CLASS ACTION LAW SUIT AGAINST SAMSUNG. 97448. In 3/2014 we bought a Samsung counter depth refrigerator RF197ACRS from Florida Builder Appliances. We know that a class action lawsuit against Samsung doesn't fall into the category of a recall but in our minds this is a recall pushed into being by the people who owned this product.The lawsuit covers Samsung models from their side by side, French door and bottom freezer lines that have problems with the coils freezing over causing the refrigerator to stop working.Click here to learn more about the Samsung Refrigerators Class Action Lawsuit What: The case has to do with an alleged defect causing the refrigerator coils to freeze and in turn stops the refrigerator from cooling. My fridge is doing the same thing I want justice. Id like to be added to this class action to get a replacement or reimbursement for the coolers and 1000lbs of ice ive bought so far. By SUSANNA KIM. I recently purchased a samsung french door, bottom freezer and the trouble began within a month or two and has continued the entire 1st year. It has not gotten worse, but we are very diligent about turning off the ice maker. In our case, it worked for seven months,” she said. Note that a big sheet of ice also forms on the very bottom of the freezer now for about the same amount of time. As far as I’m concerned, I have lost all brand locality in Samsung, and I feel Samsung should be held to owning up to these known defects and make it right with its consumers. Not long after we noticed the fridge side was not cooling. https://www.classaction.org/samsung-refrigerator-ice-maker-lawsuit After the installation we opened it up and noticed that the two labels on the left interior wall were stuck on crooked. It’s only 4 years old. Right now I have dry ice trying to keep things cool in the refrigerator; freezer works fine. Sort: Recent. I thought I was misled to believe I was getting a classy unit with the Samsung refrigerator but this has been driving me crazy. Samsung Settles Lawsuit, Will Repair Certain TV Models I would like to be included in the class action lawsuit. General Electric Monogram, Café, and Profile Refrigerator Lawsuit Investigation. I have similar issues with my samsung refrigerator defrosting, icing and cooling problems purchased6/26/2010. In regards to the other Samsung appliances I purchased, the microwave stopped working in 2011 right outside of the factory warranty. At first. We would have to defrost the refrigerator in order to remove that piece. I think that if Lowe’s stopped stocking Samsung Refgerator’s and did not sell them any longer to their customers, that would hurt Samsung more than any of us could, and would prevent new purchasers from buying these bad units. If Samsung was, NSI would rescind the credit, Roslan said he was told. i would like to be on the class action lawsuit. This fridge has been nothing but problems. Want more personal finance news? I have a RS2530B that has never been the quality I expected! Our model is RF28HDEDBSR. I bought Model#RS253BAWW coil trmomdous ice build causing the inside to be pushed out to the doors. Thank you! We have lost all contents in the freezer twice due to the freezing issue in the back of fridge. Now I have been told I have no other choice, so I am going to write the President or CEO of the appliance section when I finally get his or her name. Attorneys Taking Action is investigating claims for a class action lawsuit against Samsung Electronics America Inc. for allegedly selling refrigerators with defective ice makers. Find Bamboozled on Facebook. Samsung referred me to a local repair shop as the warranty had expired. We are investigating consumer complaints about General Electric (GE) refrigerator failures. It does the same thing! This is a obvious defective design, simply go online and search for “Samsung ice build-up” I truly hope that Samsung does something about this issue. How about a campaign on Twitter and social media to help prevent consumers from making the same mistakes we did. Crystal Jones, of Palm Bay, said she bought her brand-new Samsung dark gray stainless steel four-door refrigerator last February. The main instrument panel where the dispenser is located is currently not working. We would like to join the class action suit. Cost of parts $400. I purchased a Samsung RS267TDRS along with a dishwasher, microwave & induction stove when I built my home in 2010. Model RF268ABRS is a total lemon. Please include me. We have had several Samsung repair people inspect and do some repairs, but it’s never worked properly. My ice maker also freezes up. It is alleged that the compressors fail on the refrigerators within the first ten years of use. They want to charge me to have a technician out because they sway there is no recall; therefore, they will not pay for their problem. I am planning on going back to Sears and finding out how they would like to handle the problem. The Samsung refrigerator class action lawsuit complaint reportedly alleges that certain Samsung French door, side-by-side and bottom freezer refrigerators (model numbers RF266AASH, RS263BBWP, RB1955SH, RS2533SW, RS267LASH, RS267TDRS, RS2630WW) the refrigerators are designed and manufactured with heated coils that are intended to prevent excess frost from developing in the back … Ours starts making the noise, and then when you open the doors, it stops. I feel bad for anyone who didn’t have their coils fixed where it is freezing and leaving water under their drawers, I did catch mine in time but it was just leaving a big puddle under my crisper drawer and would leak out everywhere. I own a RM255LASH and it has a problem that started out right after I bought it and continues to grow. Samsung needs to admit that they designed a low quality product and do whats best for their customers. When the new technician came, he agreed the unit was irreparable, Roslan said, and he said she would get a call from NSI. Samsung people while the thing was being “repaired” (defrosted, basically) again by a repair guy. Have you been Bamboozled? It is currently not working. Our Samsung dishwasher started leaking out into the motor compartment completely shutting it down. The attorneys heading the case are Darryl Myhre, Jo Anna Frager and Jeff Weske. I called Samsung for repair as I keep getting ice under the deli drawer and need to defrost monthly, I was told by repair service there would be a fee to fix. I also want to included in the class action lawsuit. Good afternoon. He suggested we replace our appliances ASAP, because we would more than likely going to be spending the equivalent of new appliances in service calls and repairs. We have attempted to reset it multiple time, but it doesn’t fix the issue. Well 2 weeks later same thing, and I call Florida Builder Appliances and they do nothing. What a pain but cant afford a new one. He said Samsung will not take responsibility for it, but , I will join this class action suit for sure! I am thawing out the refrigerator side manually every 2 weeks until I can get a new refrigerator. This is also one of Samsung’s bottom freezer double door refrigerator units. Have replaced the rear panel with fan and the refrigerator control panel and am still having freeze up problems. We want to be a part of this lawsuit. We also had problems with water running from the water dispenser on front door of the refrigerator that wouldn’t shut off. Our Samsung refrigerator started freezing up within the last year and has ruined so much food either freezing it or thawing unnecessarily. I have had to defrost it several times and this last time the service man informed me that this model has nothing but problems under the criper tray – ice forming, etc. | Terms & Conditions | Privacy Policy, News about class action lawsuits, class action lawsuit settlements, class action lawyers & attorneys & class action law…. Ice build up- keeping the fan from spinning, hours of work, spoiled food – and now I read that I should take it apart every three months to keep it from happening again….?? When you purchase a top-of-the-line appliance, you expect it to work. A week later, Roslan called NSI and again, it said it didn’t have the report. Had a technician come out and replace the parts but it broke down again within 4-6 weeks after that. Amy Keup Samsung was bigger than this in the past. The diagnosis fee is $150,” Roslan said. How do I go about doing this? We started having trouble with the ice machine freezing 4-6 months after purchasing refrigerator. Went on line for help and repair service recommendation didn’t work. The icemaker would always fail again. I didn’t save for chat ID I was assigned by Samsung, but did on the second session before Samsung representative had chance to disconnect. This is just so wrong! You cannot just say you want to be part of the lawsuit on this blog. Model: RS2545SH 18-cv-62111, S. D. According to the Samsung refrigerator class action lawsuit, “The refrigerators are designed and manufactured with heated coils that are intended to prevent excess frost from developing in the back of the machine. Model RF24FSEDBSR AA06. have gooten no satisfaction out of samsung. Then, the fan in the refrigerator gets louder and louder and we have to remove all of the food, put in coolers with ice, and defrost the entire refrigerator. I have spent hours on the phone with Samsung reps of all kinds, for the past month, and today a supervisor finally called me back after asking to speak to one 3 days ago. This design problem has not been acknowledged by Samsung and they have been less than helpful regarding questions and resolution. I have an appliance repair policy with the local energy company but who pays for the hours of my time and ruined food while waiting 3 days for a repair person. (He also broke the water supply line to the ice maker which caused $30,000 worth of damage to our house.) This Samsung TV class action lawsuit is … Then as of yesterday, it started making a terrible noise in the inside back. I really don’t want to spend the money to have it replaced, but there doesn’t seem to be another option. We are having the same issue with the heater not working. This needs to stop. Ice Maker blasts ice all over the floor with even gentle pushing on the lever; ice freezing unit is so loud it wakes people upstairs; freezing unit coils freeze up; have to unplug and empty the whole unit to defrost (which it’s not supposed to do). We bough our RS265TDRS two years ago. Samsung Class Action Lawsuit by: Justin M. There is a Class Action lawsuit forming against Samsung for the 'coil freezing' issue. “The only thing she could offer was to put me in touch with the service center and set up an in-home diagnosis that we would have pay for. All together a lot money and waste of time and food . 3 years is not the expected life on any appliance – especially at this price range. It happens every 2-7 days. I will NEVER buy another Samsung product. Each time, the representative would ask if she followed the troubleshooting guide, and when she’d say yes, the rep would tell her to wait six to 12 hours before trying the dispenser again. It broke down three times since (first time right after warranty expired!!!!). I am not going to spend any more money on it. We purchased our refrigerator at Lowes as we do all of our appliances. We have had refrigerator coils freeze up and it took repairman over an hour to defrost. “It wouldn’t even cover a replacement.”. What a piece of Japan Crap! They sent out a repair person who said he didn’t know why but he replaced the fan. The coils were iced over. You may be eligible to be included in our class action lawsuit. Since then, the Fridge has stopped cooling a total of 5 times where I have had to defrost it each time. The warranty says: “If We determine, in Our sole discretion, that Your Product cannot be repaired, We will replace it with a Product of like kind and quality that is of comparable performance or reimburse You for replacement of the Product.”. By then it is out of warranty. Certain models of French-door Samsung refrigerators come with built-in ice makers. same problem with my samsung rs267tdrs i contac samsung but it waisted time they told me that i have to pay to the technician to repair the problem, we have the same problem and samsung refused to fix the problem, bought Samsung rs253basb refrigerator at best buys first unit overcooled sent repairman out who only knew about maytag products he repaired it after ordering a part and returning several days later, next day same problem. Have a RS267TDWP side by side Samsung. Class Action Lawsuit, Share Your Class Action Comments Below. “We paid for that warranty and they need to live up to it.”. After a web research and just found that so many people have been suffered from the similar issues. I’m pissed. We are currently defrosting our Samsung RF267ABRS. He also mentioned he had seen “a lot of issues with Samsung refrigerators”. I have even had it serviced about a year after I bought it. July 18, 2013, 12:28 PM • … Waukesha, WI Reach Karin Price Mueller at Bamboozled@NJAdvanceMedia.com. They came in and replaced the defective part, presumably with the same design defect of the original model. Washington Mutual Class Action Settlement of Option Adjustable Rate Mortgage ARM Loan Lawsuit, Washington Mutual Class Action Settlement Of Securities Fraud Class Action Lawsuit, Ford Windstar Minivan Rear Axle Rust Class Action Lawsuit Filed, Samsung Refrigerator Class Action Lawsuit Complaint Filed Over Alleged Frozen Coil Defect, Class Action Attorneys & Class Action Lawyers, Personal Injury Lawsuit & Settlement News. It started cooling better for about a week but now it has started all over again. Notify me of follow-up comments by email. We have a model RS265TDBP Date of Manufacture: June 2012 Paid $110 for a technician to do a visit where he asked to borrow a hair dryer to help defrost the refrigerator. Called Sears from where I bought it on 2010. This is certainly not a good way to do business. The first repairman sent out by our home warranty policy couldn’t figure out how to pull the dish washer out and said we would have to have someone else come do the repair. Note: I have a friend whose Samsung ice maker freezes up and makes one big block of ice with their Samsung. The stove fell short to the same issue with the control board this year, and the dishwasher has had several issues as well. Also both ice makers are in need of replacement and the instrument panel/dispenser has been replaced twice and the current one that is installed has failed. The bottom ice maker has failed multiple times and the design of it is an colossal failure. The coil had to be replaced within the first 3 months. My husband is constantly removing the front of the ice maker & chipping out the ice. I wrote negative reviews on Amazon and where I bought my refrigerator and in a few weeks I got an email from a VP at Samsung offering me a pro-rated refund. Now the ice maker won’t work. I bought our Samsung RF267 at Sears and after about 2 years I have experienced all of the expressed concerns especially the thick ice under the crisper. I started out just dabbing up the water and since the frig was out of warranty, I have figured that cleaning up the water was easier than paying someone a few hundred bucks to come look at it, scratch their head and tell me they need to be here when the problem is happening. To us this was a sign that if the person in charge of applying these stickers had no pride in the job they were hired to do. Samsung Refrigerator Energy Star Class Action Lawsuit Advances Two women are suing Samsung and Lowe's over a mislabeled Energy Star fridge. ackeup@wi.rr.com. A class-action lawsuit filed in Virginia by consumers who claim their Samsung refrigerators have defects with their ice makers has been ordered to mediation. I would like to join the lawsuit. The Samsung refrigerator class action lawsuit complaint reportedly alleges that certain Samsung French door, side-by-side and bottom freezer refrigerators (model numbers RF266AASH, RS263BBWP, RB1955SH, RS2533SW, RS267LASH, RS267TDRS, RS2630WW) the refrigerators are designed and manufactured with heated coils that are intended to prevent excess frost from developing in the back of the machine, but instead of preventing frost, the coils allegedly allow frost and ice to build up in the refrigerators until the ice clogs and/or disables the machine’s fans, making it impossible for the fans to work to keep the machine cool. Now that the extended warranty has expired we were told by the service company after several calls the only thing we can do is empty the frig and defrost monthly . How does Samsung get away with selling this junk? A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. “The technician went through the usual regimen and replaced another part, but couldn’t promise it would work.”. Forget about getting Samsung to do a thing. Began leaking and refrigerator part won’t cool. The company has created a part that will keep it from freezing up, but it will cost you $500.00 for me to fix it for you. I own a Samsung rf263aebp it has the freezing up problem about once or twice a year defrost completely works for a while. If the lawsuit was started in 2011 how come it’s not come to a conclusion and why have we not heard from Samsung? Evaporator ices up causing a block of ice that stops the evaporator fan from running which in turn causes the refrigerator side to warm up. It’s happening again, and i’m just going to defrost it to avoid paying another service charge. i purchased a samsung refrigator in nov. of 2011, from lowes. 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