Make sure you get the insurance on your order. The last status update for the past 2 weeks was "In Transit to local Shipping Depot". Seedsman uses order statuses to categorise the where your order is in the packing and shipping process. They also have pretty average customer service. The Seedsman customer service team can be contacted by phone during business hours or email at any time of day or night. I reached out to support on Monday and asked for an update and still haven't heard anything. Customer Support WE REFUSE TO SELL CANNABIS SEEDS TO ANYONE WHO WE HAVE REASON TO BELIEVE IS GOING TO USE THEM TO CULTIVATE CANNABIS IN COUNTRIES WHERE IT IS ILLEGAL. During busy periods, please check our Support Center to find out if there are any delays before contacting us. As well as over 40 free seed promotions, Seedsman gives you up to 20% off your order depending on its size. Great customer service, will definitely order again! Seedsman shipping and customer service not that good? That is why Seedsman is one of the most trustworthy seed banks online. However, shipping times to the US and Canada can be slow. For exclusive deals and promotions please sign up to our newsletter , or connect with us on Facebook , Twitter , Instagram or Tumblr . Thanks seedsman! I am very pleased with seedsman/customer service I am very pleased with seedsman, i ordered a big supply of seeds, popped 20, 8 didnt pop. Although Seedsman offers an automated phone line for customer service, it is hard to get a hold of a real person to help you. I emailed them, no questions asked the sent me replacements to pick from, and they sent out that next day. You will be emailed when you submit your order, when it is paid for, when we have not received payment and when the order has been sent. Seedsman is the Amazon of seed banks, with a huge selection of quality strains at low prices.They also have lots of amazing promotions & freebies. It's been 17 days since I placed the order. Generally UK orders are received within 1-3 working days once dispatched. FOLLOW US ON SOCIAL MEDIA TO GET DETAILS OF WHEN CANNABIS BECOMES LEGALISED IN DIFFERENT COUNTRIES. We will email you at the key stages of your orders' journey. It only took a couple weeks to get to me. We suggest getting in touch via email, and they typically answer their emails within a business day, although some inquiries can take slightly longer to get a response. Seedsman offer the very best 'auto fem' seeds available today including extensive collections from Barney’s Farm, Dinafem, Dutch Passion and many more. Just got my package on the 23. In an effort to put my mind at ease, I reached out to their customer support and was pleasantly surprised to find a response from a human representative within the hour. Customer Service. You can also get free shipping to Europe plus double freebies with orders paid by Bitcoin. So I placed an order on Dec2. Had my order get lost in transit and contacted Seedsman after 30 days and was instantly sent a email back from Ruth who had a resend sent out. Apart from some minor negative review (which is common to any online seed bank), Seedsman got the majority of the satisfied reviews from its customers which makes it the first choice of the marijuana growers. Great CHRISTMAS present. One of the more recent additions to the world of cannabis seed cultivation, feminised autoflowering strains automatically switch from vegetative growth to the flowering stage with age, as opposed to the ratio of light to dark hours. Seedsman Promotions Here at Seedsman we are delighted to offer you the best promotional discounts, free seeds and competitions with great prizes. Loyalty Program. #7. Customer Support Seedsman strongly believes that our loyal customers deserve to be rewarded for trusting us as their cannabis seeds supplier. Very responsive and professional customer service!! 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